Terms and Conditions

Terms and conditions

These terms and conditions ("Terms", "Agreement") are an agreement between LAYPH AB ("LAYPH AB", "us", "we" or "our") organizational number 559130-5031, Nybohovsgränd 26a, 117630, Stockholm, Sweden and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the layph.com website and any of its products or services (collectively, "Website" or "Services").  Our legal address is Nybohovsgränd 26a, 11763, Stockholm, Sweden.

 

Accounts and membership

If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. LAYPH may monitor and review new accounts before you may sign in and use LAYPH Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify LAYPH of any unauthorized uses of your account or any other breaches of security. LAYPH will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. LAYPH may suspend, disable, or delete your account (or any part thereof) if LAYPH determines that you have violated any provision of this Agreement or that your conduct or content would tend to damage LAYPH reputation and goodwill. If LAYPH deletes your account for the foregoing reasons, you may not re-register for LAYPH Services. LAYPH may block your email address and Internet protocol address to prevent further registration.

Billing and payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. LAYPH will charge your card directly. LAYPH Website is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. If in LAYPH judgment, your purchase constitutes a high-risk transaction, LAYPH will require you to provide LAYPH with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. LAYPH reserve the right to change products and product pricing at any time. LAYPH also reserves the right to refuse any order you place with LAYPH. LAYPH may, in LAYPH sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that LAYPH make a change to or cancel an order, LAYPH may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

 

Shipping Policy

Thank you for visiting and shopping at www.layph.com. Following are the terms and conditions that constitute our Shipping Policy.

 Shipping within the EU is free. 

Shipping outside of the EU may incur customs costs.  LAYPH does not stand for these costs and can not predict what they will amount to. Please contact your local customs office to find out more on imports from the EU.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Orders placed before 14.00 are processed the same day and are usually shipped within 1-3 days. Delivery will be made directly to the address you have specified at the time of purchase

 

All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages

LAYPH is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Accuracy of information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability, promotions, and offers. LAYPH reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order). LAYPH undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or on any related Service has been modified or updated.

Backups

LAYPH are not responsible for Content residing on the Website. In no event shall LAYPH be held liable for any loss of any Content. It is your sole responsibility to maintain appropriate backup of your Content. Notwithstanding the foregoing, on some occasions and in certain circumstances, with absolutely no obligation, LAYPH may be able to restore some or all of your data that has been deleted as of a certain date and time when LAYPH may have backed up data for LAYPH own purposes. LAYPH make no guarantee that the data you need will be available.

Links to other websites

Although this Website may link to other websites, LAYPH are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein. LAYPH are not responsible for examining or evaluating, and LAYPH do not warrant the offerings of, any businesses or individuals or the content of their websites. LAYPH do not assume any responsibility or liability for the actions, products, services, and content of any other third-parties. You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site websites is at your own risk.

Prohibited uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Website or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate LAYPH intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. LAYPH reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Intellectual property rights

This Agreement does not transfer to you any intellectual property owned by LAYPH AB or third-parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with LAYPH AB. All trademarks, service marks, graphics, and logos used in connection with LAYPH Website or Services, are trademarks or registered trademarks of LAYPH AB or LAYPH AB licensors. Other trademarks, service marks, graphics and logos used in connection with LAYPH Website or Services may be the trademarks of other third-parties. Your use of LAYPH Website and Services grants you no right or license to reproduce or otherwise use any LAYPH AB or third-party trademarks.

Warranty

You agree that your use of LAYPH Website or Services is solely at your own risk. You agree that such Service is provided on an "as is" and "as available" basis. LAYPH expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. LAYPH make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do LAYPH make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. LAYPH make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service. No advice or information, whether oral or written, obtained by you from LAYPH or through the Service shall create any warranty not expressly made herein. 

Damaged goods and complaints

When getting your goods it's important that you check so the goods are not damaged or incorrect. Should the product be incorrect or damaged contact us as soon as possible by e-mail to the address customerisking@layph.com for further instructions. You have 3 years of claim under Swedish law.

 

Right of withdrawal and open purchase

As a customer, you have the right to undo your purchase within 14 days of receipt of the goods. The right of withdrawal can only be exercised if the goods can be returned in original packaging and are in a substantially unchanged condition. You have the right to open the package and try the product, but it should not be used in addition to this. When using a right of withdrawal / open purchase, the customer is responsible for the return freight

 

Limitation of liability

To the fullest extent permitted by applicable law, in no event will LAYPH AB, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if LAYPH AB has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of LAYPH AB and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to LAYPH AB for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Stockholm, Sweden without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Sweden. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the state and federal courts located in Stockholm, Sweden, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.  Please also note that there is a right to complain and/or inform LAYPH of any defects up to 24 months after the purchase has been registered.  Complaint rights are up to 3 years after the purchase of the goods and withdrawal rights are 30 days after purchase.

 

 

Changes and amendments

LAYPH reserve the right to modify this Agreement or its policies relating to the Website or Services at any time, effective upon posting of an updated version of this Agreement on the Website. When LAYPH do, LAYPH will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.

Contacting LAYPH

If you would like to contact LAYPH to understand more about this Agreement or wish to contact LAYPH concerning any matter relating to it, you may send an email to info@layph.com.  Our postal address is Nybohovsgränd 26a, 11763, Stockholm, Sweden.

This document was last updated on November 15, 2019

 

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